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The information contained on this Web site is subject to change without notice. While all reasonable efforts are made on an ongoing basis to ensure the quality of this site, Group Insurance Solutions cannot guarantee the accuracy or timeliness of the information provided.
Clients are assured that Group Insurance Solutions is focused on respecting your privacy and maintaining confidentiality of information. We have safeguards in place to protect your personal, business, and financial information which adheres to the Ten Privacy Principles as covered by the Personal Information Protection and Electronic Document Act (www.privcom.gc.ca).
Principle 1 - Accountability
Principle 2 - Identifying Purposes
Principle 3 - Consent
Principle 4 - Limiting Collection
Principle 5 - Limiting Use, Disclosure and Retention
Principle 6 - Accuracy
Principle 7 - Safeguarding Customer Information
Principle 8 - Openness
Principle 9 - Customer Access
Principle 10 - Handling Customer Complaints and Suggestions
The collection of personal information through our web site is important. It is limited to the details that are needed to provide our programs and services that best meet your needs and to assess your future needs. Most of that information is obtained from you but it might also come from other third parties. By example, information about you may be used:
- For on going customer service and other contact matters
- In connection with our offering and delivery of products and services
- To obtain claims history
- To prevent fraud
- To share or exchange reports and information with any corporation or enterprise with whom you have a financial relationship
- For billing and accounting services related to your business activity with Group Insurance Solutions
- To comply with legal and regulatory requirements
We may store so called “cookies” on your computer when you visit our Web site. This allows us to recognize your computer the next time you visit us. Most Internet browsers are set to accept these cookies automatically.
The type of information we collect as a result of a cookie is specific to your computer and may include the Internet Protocol (IP) address, the date and time you access our Web site and what parts of the Web site are visited. We collect the foregoing information to monitor the usage and usefulness of our Web site, and for statistical purposes. You may set your browser to notify you when you receive a cookie or to refuse receiving it. Be aware that in such event you may no longer be able to use all the possibilities of our Web site.
We may ask for information which identifies you personally (e.g. name, policy number) when you contact us by e-mail or if you complete an online questionnaire or form. Personal information is collected only for its intended purpose and is not disclosed to any other parties without consent of the individual.
If you would like further information about privacy and security when using our Web site, please contact us at privacy@westernfinancialgroup.net. In addition you may request this information by writing to our corporate office at the following address:
Group Insurance Solutions
Western Financial Group (Network) Inc.
777 Portage Avenue
Winnipeg, Manitoba
R3G 0N3
Attention: Privacy Officer
There is no charge to access your information unless you request copies of records, in which case you will be advised in advance. If you find that your information is inaccurate or incomplete, we will make changes to our records accordingly.
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